Social media platforms WhatsApp, Facebook, and Instagram are facing a worldwide outage, according to Downdetector, which offers real-time status and outage information for all kinds of services.
The three apps – which are all owned by Facebook, and run on shared infrastructure – all completely stopped working shortly before 5 pm. Other products that are part of the same family of apps, such as Facebook Workplace, also stopped working.
The website mentioned that the Instagram outage was reported first at 7:59 pm, while Facebook went down almost around the same time.
Meanwhile, the portal showed there were more than 50,000 incidents of people reporting issues with Facebook and Instagram worldwide.
The social-media giant’s instant messaging platform WhatsApp was also down for over 14,000 users, while Messenger was down for nearly 6,000 users.
Visitors to the Facebook website simply saw an error page or a message that their browser could not connect. The WhatsApp and Instagram apps continued to work but did not show new content, including any messages sent or received during the problems.
However, Facebook’s gaming unit said on Twitter that there were “a number of issues currently affecting” the social media giant’s products but that “multiple teams are working on it”.
WhatsApp announced a few minutes before midnight that it was “back”, thanking users for their patience.
Down Detector, a website that monitors app crashes in real-time from around the world, showed more than 4,000 users reporting problems with WhatsApp from around the world.
“User reports indicate Whatsapp is having problems since 1:34 PM EDT,” it wrote on Twitter Friday.
WABetaInfo, a website that independently tracks and announces news about WhatsApp for iOS, Android, and Windows, also confirmed that the app was “experiencing outages”.
Instagram outage reports, however, shot up from 34 at 10:12 pm to a whopping 106,729, as of 10:42 pm, as per Down Detector.
The real-time monitoring service indicated that while 788 WhatsApp users had sent crash reports, as of 10:15 pm, the number had crossed 24,100 in 15 minutes.
Similarly, reports about Facebook’s Messenger rose from 818, as of 10:17 pm, to more than 5,600 in less than 15 minutes.